Kintore 'digital divide' revealed header image

Published: 10th Nov 2014

In many ways, it would be fair to say the UK has become a nation of broadband haves and have-nots.

While some parts of the country are able to access super-fast speeds, others are struggling to get the most basic level of connectivity.

A perfect example of this is the Aberdeenshire town of Kintore, where new research has revealed the existence of a "digital divide". 

According to a survey carried out by community website, some residents are able to access super-fast speeds, while others are stuck with highly unreliable, slow connections.

Some 65 per cent of respondents said they are regularly affected by broadband disconnections, with 38 per cent claiming this is a 'quite regular' or 'very regular' occurrence. 

Four in ten local residents said they are unhappy with their broadband speed. More than a quarter claimed they are using connections that are no faster than one Mbps, while ten per cent said their speed is less than 0.5 Mbps.

Ken McEwen of stated: "We are seeing something of a digital divide in Kintore. Those who are able to get fibre broadband are seeing higher broadband speeds, but those of us who are stuck on wired broadband are convinced that our service is getting worse."

"A substantial number of the responses from the survey refer to slow speeds and data throughput failures affecting broadband services at peak times," he added.

Three-quarters of the people surveyed by the website are using a traditional wired broadband service, with 17 per cent subscribed to a super-fast fibre connection.

Some four per cent of respondents are using satellite broadband, with one individual saying they switched to the technology due to the poor service they had been receiving from their wired connection.

East Garioch Liberal Democrat councillor Fergus Hood said BT, which provides broadband for 70 per cent of the people surveyed, needs to improve its level of service in the Kintore area.