More government services 'to become digital by default' header image

Published: 9th Nov 2012

The government hopes to make savings in the region of £1.2 billion by making more everyday transactions digital.

Britain is becoming an increasing online society and the authorities are keen to see a greater number of their services offered via the internet.

While this is the obvious way forward, it will concern people who have poor ADSL connections in the UK's many broadband "not spots".

The government is planning to invest £530 into new infrastructure that will benefit people in remote areas who cannot get fast internet access, but the proposals have been held up by the EU.

According to minister for the Cabinet Office Francis Maude (pictured), the government handles over a billion different transactions every year through 650 different services - many of which are yet to be digitised.

The new Digital Strategy sets out ways to make it easier for members of the public to book driving tests, complete tax returns and apply for their state pension via the web.

"Online transactions can be 20 times cheaper than by phone, 30 times cheaper than face-to-face, and up to 50 times cheaper than by post," Mr Maude commented.

Posted by Mark Wynn