Consumers 'missing out on £500m' by not switching broadband header image

Published: 5th Mar 2013

UK consumers are wasting £500 million a year by not switching their broadband package, according to new research.

Price comparison site found that 39 per cent of households have kept the same broadband deal for at least four years, despite a widespread drop in prices.

It claims the average fee for a bundle package has fallen by around 50 per cent in the last four years.

Dominic Baliszewski, telecoms expert at broadbandchoices, said: "A lot of customers are stuck on outdated packages and could get so much more for their money."

He added that while most people often shop around for services such as energy and insurance, they are failing to do so for their broadband service and are "potentially pouring £500 million down the drain each year".

Jackie Spencer, an expert from the Money Advice Service, said that in the current economic climate people need to make sure they are getting the most for their money.

She commented: "There are lots of steps households can take to make the most of their money. They can look to maximise their income by shopping around to get the best deal. Everyone can take steps to put themselves in a better position."

Broadbandchoices has also provided advice on how consumers can choose the best broadband package. Its suggestions include ensuring current contracts have expired to prevent 'early exit' fees and reading customer reviews.

If you are living in a rural area that has limited internet connectivity and feel your current broadband deal may not be providing value for money, satellite broadband could be a better alternative.

The Tooway satellite service provided by Avonline is ideally suited to bringing super-fast internet to remote and rural locations, as it does not require any costly and time consuming infrastructure investment.

This means you can receive a high-speed internet connection of 20 Mb/ps simply by installing a satellite dish and modem. Packages are available from £16.95 a month.

Posted by Craig Roberts