Published: 29th Mar 2017
People living in Llanfihangel y Creuddyn, a rural village in the country of Ceredigion in Mid Wales, feel like they have been "left behind" and forgotten about as the Welsh government and BT pursue a project to extend superfast broadband to most of the country.
Residents of the village were originally told that they would be receiving high-speed internet access by September last year, ITV News reports.
However, they have now been informed that work on delivering these services will not begin until this summer.
The lack of fast and reliable broadband is having an impact on many local people and businesses, such as Esther Prytherch, the owner of the village pub Y Ffarmers.
Ms Prytherch revealed that she relies on being able to go online in order to complete her business payments, but would also like to offer free Wi-Fi access to her customers and to make regular updates to the pub's website.
The current internet speeds available to the local business owner make this impossible.
On the outskirts of the village, residents appear to be struggling with even slower broadband services, with one person saying it can take an hour or more to complete the simplest tasks.
As a result, many people living in this part of Wales have complained that rural areas are being left behind in the project to make superfast broadband available to most of the country.
Launched by the Welsh government and BT in 2012, the Superfast Cymru scheme aimed to ensure that 96 per cent of homes and businesses would have world-class internet access by 2015.
This is not the first time BT has been criticised for its broadband infrastructure failures, with a recent investigation by Cable.co.uk highlighting the problems many buyers of new-build homes have experienced accessing the internet.
Where would you like to go next?
Ready to buy?
Open Mon-Fri: 8:00am - 8:00pm, Sat: 10:00am - 4:00pm
Or request a call back by leaving your name and number.