Two-fifths of SMEs don’t know maximum broadband speed  header image

Published: 22nd Jun 2016

Some two-fifths of small and medium-sized enterprises (SMEs) do not know their maximum broadband speed, a new study has suggested.

Research from Virgin Media Business found that just over half of respondents have problems with slow broadband that hinders their business and two-thirds will utilise more digital technology by 2020.

Virgin has suggested that a lack of knowledge and understanding could lead to many SMEs being left behind due to advances in digital companies. As well as this, some 53 per cent of small business decision makers have suffered issues with slow broadband speeds that have affected the efficiency of workers.

This is despite the fact that 92 per cent of respondents say that they expect operations to be more digital in the next five years.

Peter Kelly, MD, Virgin Media Business, said: “Reliable, high-speed internet can make the difference between thriving and merely surviving for the UK’s five million small and medium-sized businesses.

"As more and more of daily life shifts online, their need for fast connections will grow – but those frustrated with their current provider need not suffer in silence.”

Mr Kelly explained that getting educated on broadband is turning into an “absolute necessity” for a number of SMEs. 

As many of the broadband packages available in the market are not providing adequate speeds for businesses and consumers, it is important that people consider alternative internet services. 

Satellite broadband is one great option for businesses, as it allows people to use the internet without relying on unstable phone lines. This saves customers from needing to use a phone line and eliminates the cost of a phone line.

At a time when many of the top providers do not offer services in certain areas, satellite connections could prove to be a fantastic alternative.