What can I do if I can't get broadband in my area? header image

Published: 22nd Jun 2016

Moving into a new home can be a stressful ordeal and finding out that your new house isn't covered by traditional broadband services can make it all the more exacting on your patience.

Having a home in the countryside is a dream for many people, but this can quickly turn into a nightmare

Many rural communities find themselves in this situation, where their levels of connectivity are poor because they don't have access to fibre-optic speeds or providers, such as Sky, Virgin Media and BT, don't operate in the area because they deem it to be financially unviable.

This can become extremely irritating for those homes and businesses affected and can impact their ability to carry out transactions, send emails, stream TV and films and complete homework.

Back in 2013, the government unveiled its plan to rollout super-fast speeds to 95 per cent of Britain under the Broadband Delivery UK (BDUK) programme, but this leaves five per cent of the country in the lurch, particularly premises in the most remote communities.

This means thousands of homes and businesses will have to look at alternative ways of getting connected to faster speeds if they fall in the five per cent.

So, what do you do if you can't get broadband in your area?

Ask the neighbours

Some of the best people to ask about your new neighbourhood's broadband provision is the people that already live there. Your neighbours may tell you the best service provider for the area, they could let you know their struggles to prepare you for connectivity-related woes or introduce you to alternatives you may never have considered. Plus, it's a great way to get to know the locals.

Ring around

Once you've settled in, you should arm yourself with your mobile phone and a list of service providers. Call each one to find out if they can give you access to super-fast or basic speeds, how much it would cost and how quickly it can be installed. You could end up with several broadband packages to choose from, just one, or realise that because of the remoteness of your area, no companies will offer you a service. If the latter is the case, don't despair as you do have other options to fall back on.

Satellite broadband

There is more than one type of broadband and there is one option that is perfect for homes and businesses located in rural parts of the UK: satellite broadband.

This type of connectivity works in the same way as Sky TV - a small external satellite receives signals and transfers this information to a modem inside your house. It doesn't require an underground copper or fibre-optic cable, which means the geographical location of your home doesn't matter and you are guaranteed to be able to benefit from this form of broadband. Just like the cable is hidden underground, the satellite is equally as concealed and is fixed to the outside of the property, leaving just a normal modem inside.

Choosing satellite broadband means you can take advantage of fast and consistent speeds, that are unlikely to slow down during peak times as the dish receiving signals from customers is 22,000 miles above in space. Avonline can install the satellite for you, connect it to the modem and provide you with a wireless router so you can enjoy the service no matter where you are in your home. The entire installation typically takes a couple of hours and is minimally disruptive, while a skilled engineer will take the time to show you how everything works.